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Returns

 

What is your refund policy?
The Content Paradise Store will accept the return of either physical or electronically downloaded products purchased directly from Content Paradise within 30 days of the date of purchase. Any return/refund amount under $25 will be issued in the form of store credit. (A coupon for use against future purchases.)

How do I cancel my order?
A request to cancel your order may only be submitted for orders of physical product the same day the order is placed unless your product is currently on backorder. To request your order for physical software be canceled please contact customer service. Please note, this is a request and not a guarantee. Shipments are processed as efficiently as possible and may not be able to be canceled. (Electronic/Digital Orders must be refunded, they cannot be cancelled since charges and delivery are immediate.)

How do I request a refund?
To obtain a refund please contact customer service.

When will the credit appear on my card?
Your refund credit will appear on your card within 7-10 business days from the day that we receive your returned merchandise.

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Content Paradise is a trademark of Smith Micro Software.
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