We'll be happy to have someone on our support staff help you with your issue, however it's very important that you direct your inquiry to the right group. Please choose an appropriate topic from the menu below, and be sure to fill out all of the appropriate fields.
We'll get back to you as quickly as we can.
Customer Support Hours of Operation:
7AM to 5:00PM Pacific Time Monday through Friday, except for Thursday when we open at 7AM and close at 3:00PM.
FEEDBACK FORM
Here's just some of what we've already heard and are working on NOW:
Buyer & Site Stuff
Exploring enhancements to the wish list to allow sorting and categorizing.
Adding the filesize(s) to the product details.
Seller Tools & Experience
Reporting improvements, faster, more function, etc.
Adding click-through stats on banners
Adding more search fields to Product Manager
Allowing the option of choosing a file already on the server, instead of having to upload every time.
Exploring ways to allow Audio and Video on Product Detail Page
Got something NEW? We wanna hear about it!
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Thanks for wanting to provide some feedback on Content Paradise - please take note of a few important things before you submit this form:
Feedback is intended to encompass feature suggestions, your comments on existing features and offerings, comparisons with competing stores, compliments on things you like, and any comments you have that might help us to improve how our products and our store can better serve your needs.
This is NOT a way to get tech support or customer service. Use the the form above for those type of contacts.
If you provide your email address, you MAY be contacted by someone from our staff who reviews your feedback submission, but that's entirely at our discretion. If you want two-way interaction, use the contact form above.
Contact Us
We of course would love to hear from you. Please contact us with any questions or feedback. Thank you.
FAQs
Browse by topic, find the answers! If you can't find what you're looking for, contact us. We're always glad to help.
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Social Media
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