buyer letter #2: June 8, 2009

Feedback equals results!
The new Content Paradise is only a week old and we’ve been rapidly fixing bugs as a priority. However, we’ve also already been able to make some enhancements based on some STELLAR feedback from you. You can now view a full page of thumbnails from each group in the sorted image view, and we are working now on implementing thumbnails and a wish list action into the list view. We are also going to add user options to allow you to set your preferred view, and other enhancements for searching such as a drop down list of all available sellers on the site. Keep the feedback coming!

"Competitive Strategy is the route to nowhere."
We’re here to play a different game. We don’t want to be a clone of the other stores and sometimes it’s hard to stand out ahead of the pack. The team here at CP discussed all of our options and weighed out the benefits and consequences of all of our choices. We understand that change is not easy, but it was necessary to create a new platform to build on for future growth.

While we’ve gotten a lot of really positive feedback about the new site, we’ve also heard from some of you that are not happy about certain changes. If you’d like to read a more detailed explanation of our thought-processes behind them, please visit our support area. We’ve tried to share our position on the most common issues you’ve been telling us about.

This is a start of something different. We want to keep changing, and keep growing! We want to work together to help change the way you shop and think about content in the marketplace. Keep watching...

Passionate Buyers Share Feedback...

"You folks have put in some hard work! Well thought out and organized. Kudos."

"Guess it will take a while to get used to this site. Plus [it] looks very sterile. *UGH*!!!. There doesn't seem to be any life. This is the artist's revolution??? I thought it would be more colorful and more exciting. Okay, so ummm, the only thing good I would say about this site is, you are trying to look professional. Keep trying. You might hit your target spot look in 10 years or so or not. But keep trying."

"I would like to congratulate you, and your team, for making so much effort to contentparadise.com [to] become more and more attractive. And you do it very well! nice"

"This new site design will kill your business. I've never seen a site so badly designed in all the time I've been buying Poser content. Fire the person who designed it, and if they were a contractor don't pay them. If you've already paid, sue them."

"Concerning the new site, bravo, the user interface is simpler!"

"Why, oh why have you done this? Nobody asked for a redesign of the site. I can’t find or get to anything. I guess you don't want customers anymore. It's ok, I can spend my money elsewhere. You would think that with as much money as I have spent here you would at least look to your customer base before you pulled a bone-headed stunt like this."

"Congrats on the new site, it's nice to see this site get a much needed overhaul."

"Overall, the viewing is much faster than the old CP and I have to give kudos for that!"