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REPORT MANAGER

Managing Your Catalog
These pages provide step-by-step instructions on the seller tools. To begin, first log in to your account. Then click on the "Sell" button. The right-hand navigation will change to the seller admin tools:

  • Your Account – Allows you to view your order history, wishlist, payback rewards, and edit your profile, addresses, password and seller info
  • Add New Product – Allows set up of new products to begin
  • Product Manager – Shows a listing of current products, their promotion level, active status and includes a link to preview or edit products
  • Bundle Manager – Bundle parent and children products
  • Promotion Manager – Catalog list of active products; promotion level can be assigned per product here
  • Sale Manager – Lists all products set to Premium Promotion, provides fields to set sale dates, quantity and pricing
  • Banner Ad Manager – Lists all Premium Promotion level products; each is eligible to have 2 ads uploaded—see page for size details
  • Report Manager – Allows you to run wishlist, promotion and order detail reports as well as sales summaries by product, version and date

Follow these instructions to create a report.

The Report Manager can generate sales summaries by product, version and date. It can also be used it to view sales from promotions, see which of your products customers have on their wish list and to view order details for your transactions.

To access the Report Manager, log-in to your account and click 'Report Manager' in your seller tools. The first thing you will see in your Report Manager is the dashboard sales summary. This will show you a daily, weekly and monthly sales summary for all your products. Below the sales summary is a top sellers list for the month. It shows your top products, amount of sales, number of units sold, average price and your earnings.

Below the top sellers list is the reports section. Choose the report you would like to view from the drop down menu. Click the 'View Report' button. The report viewer will open in a separate window, so be sure to set your browser to allow pop-up windows. Details for each report can be found below.

The Report Manager generates the following types of reports:


Sales Summary By Product[Top]
This report shows warnings, sales and units of sale for whatever product(s) you choose. By modifying the following fields, you can customize the information that will appear in the generated report. Click the links to see details on each field.

After you have filled in the appropriate fields, click the 'View Report' button. The report will appear below the fields you filled out, along with another row of navigation options. Refer to the Navigation Options at the bottom of the page for detailed descriptions on how to use these options.


Sales Summary by Version[Top]
The fields for this report are identical to the Sales Summary by Product above. The report will display sales, earnings and units sold for whatever product(s) you choose, but this report will be organized by product version.

After you have filled out the appropriate fields, click the 'View Report' button. The report will appear below the fields you filled out, along with another row of navigation options. Refer to the Navigation Options at the bottom of the page for detailed descriptions on how to use these options.


Sales Summary by Date[Top]
This report allows you to break up your sales, earnings and units sold into daily, weekly or monthly groups for whatever product(s) you choose. By modifying the following fields, you can customize the information that will appear in the generated report. Click the links to see details on each field.


After you have filled out the appropriate fields, click the 'View Report' button. The report will appear below the fields you filled out, along with another row of navigation options. Refer to the Navigation Options at the bottom of the page for detailed descriptions on how to use these options.


Wish List Report[Top]
This report shows the number of customers who have added your product(s) to their wish list. By modifying the following fields, you can customize what information will appear in the generated report. Click the links to see details on each field.


After you have filled out the appropriate fields, click the 'View Report' button. The report will appear below the fields you filled out, along with another row of navigation options. Refer to the Navigation Options at the bottom of the page for detailed descriptions on how to use these options.


Promotion Report[Top]
This report shows how many sales have been made at the listed price and how many sales were made at a promotional price. By modifying the following fields, you can customize what information will appear in the generated report.Click the links to see details on each field.

After you have filled out the appropriate fields, click the 'View Report' button. The report should appear below the fields you filled out, along with another row of navigation options. Refer to the Navigation Options at the bottom of the page for detailed descriptions on how to use these options.


Order Detail Report[Top]
This report shows specific details for each product sold, including whether the order was part of a sale (if applicable), the customer name, what serial was issued (if applicable) and the artist (if applicable). Click the links to see details on each field.

After you have filled out the appropriate fields, click the 'View Report' button. The report should appear below the fields you filled out, along with another row of navigation options. Refer to the Navigation Options at the bottom of the page for detailed descriptions on how to use these options.



Navigation Options[Top]

  • The arrows in the navigation bar allow you to view the different pages of your reprt. Use the drop down menu to change the view size of the report from the default size of 100%.*

  • Search for specific terms within the report by using the field to the right of the view drop down menu. Enter the text you would like to search for in this field and click 'Find' to find the first use of the term, and click 'Next' to find the subsequent uses.*

  • Export your report to several formats (XML, CSV, TIFF, PDF, Web archive or Excel file) for your own use. Choose a format from the drop down menu next to the 'Find' field and click 'Export.' You will be prompted to save or open your report in that format.

  • If you would like to print the report, you can click the print icon next to the refresh icon.* Another option is to export it to a PDF file and print from there.

*This is unavailable for Firefox users.

[Back to Seller FAQs]

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