Versions & Files

What is the advantage to setting up a product with versions?
Setting up a main product with versions is appropriate for products with multiple volumes, the same product created in different software packages, and the same product created for multiple figures.
Creating one main product with versions has multiple benefits. For Sellers, it makes product set up much easier, as the product set up is done one time, and applies to all versions. It will also help to create a cleaner Seller catalog, and can be a way to upsell products. It also improves the Buyer experience by streamlining the search process.

What type of product files can I upload?
Accepted file types: exe, dmg, zip, sit, sitx, pdf

Is there a file size limit?
Yes, 800 MB is the limit. Our drag and drop javascript upload tool will allow you to upload the filestypes .dmg, .zip, .exe, .sit(x), .pdf, with a size of up to 800 MB. If you have a file that is larger than this max, please contact us and we will gladly help with the upload.

I made an error in a product version. How do I change this?
You will need to make your version inactive. You can then edit the name, price, and details associated with that version, etc. Once complete, set the status back to ‘active’. If the wrong file is attached to the version, you will need to create a new version and set the incorrect one to inactive.